WHAT’S THE DIFFERENCE BETWEEN 'HOT WAX' & 'STRIP WAX'?

With HOT WAX a layer of wax is applied, this semi-hardens and is then removed in a quick smooth action against the direction of hair growth.

This method is recommended for less breakage and therefore longer re-growth periods and less ingrowns. It also promotes skin hydration and is highly recommended for sensitive areas like the bikini line.

Strip wax/ warm wax is appied the same way as hot wax but is removed with a paper strip.

WHY DEIA BEAUTY?

At Deia Beauty we are specialists in waxing. Rigorous training and professional customer service are what sets us apart from the rest!

HOW OFTEN CAN I GET A WAX?

The ideal hair length for a wax is 6mm, about as long a a rice grain! Most people will go 4-6 weeks between waxes.

CAN I REQUEST WHICH WAX I WANT MY THERAPIST TO USE?

Your therapist will assess your hair and skin type and make a recommendation as to which wax should be used. We would advise you to trust their expertise, but you are welcome to choose another option.

CAN I GET AN INTIMATE WAX IF I HAVE MY PERIOD ?

You can get waxed while on you menstrual cycle- (You MUST have a tampon or a

moon cup in), If you choose not to wax on on your menstual cycle please plan your appointments accoringly.

If your cycle is unpredictable, please wait to schedule untill after it is done to avoid having to cancel.

CAN I GET A WAX WHEN I AM PREGNANT?

Yes absolutely - just please let us know in advance so that we can allocate a longer booking to ensure our experts have more time to be extra gentle.

WHAT HEALTH CONDITIONS SHOULD I NOTIFY YOU OF BEFORE MY WAX?

Please let your therapist know of pregnancy, any medication or any sensitivities that can arise from: sunburn, the use of accutane, roaccutane, retinol, acids, AHAs, and peels.

WHAT IS THE IDEAL WAY TO PREPARE FOR MY WAX?

To ensure the best wax possible please exfoliate the area the day before. No shaving for 2-3 weeks prior. Ideal hair length is between 6mm-1cm. If your hair is longer than this please do trim it down ahead of your appointment.

WHAT POST WAX CARE IS RECOMMENDED?

Moistuirse your skin daily, 3 days after your wax you can begin to exfoliate 2-3 times per week.

HOW LONG WILL A WAX LAST?

You should have a couple of totally hair-free weeks before you start to see any regrowth. The regrowth will be minimal compared to shaving and shouldn’t need another wax until week 4/5.

CAN I KEEP MY UNDERWEAR ON WHILST GETTING AN INTIMATE WAX?

We ask you to remove all underwear for intimate waxing. It helps our experts to give you the best service without leaving any strays behind! Don’t worry, we’ve seen it all! Our focus is providing the best experience possible.

WHAT SHOULD I AVOID AFTER MY WAX?

We recommend for the first 24 hours avoiding any excess heat or friction. Do not exfoliate or use any creams that weren’t recommended by us until day 3.

HOW LONG DOES WAXING TAKE?

Most individual areas take approximately 30mins for the entire treatment including consultation. If you are having more than one area treated it will take a little longer.

DOES IT HURT?

It’s not completely painless, but our highly trained experts do everything they can to ensure the most pain-free experience possible. Any discomfort is only momentary and you will not leave the salon in any pain whatsoever.

WILL I BLEED?

At times you might notice a tiny amount of blood spotting on the skin, this is only because the hair has been pulled out properly from the root. You will not continue to bleed after your treatment.

SHOULD I TRIM BEFORE MY APPOINTMENT?

The ideal length for a wax is 6mm-1cm. If you haven’t had a wax in a while, and your hairs are quite long, we would ask for you to trim ahead of your appointment to roughly 1cm in length.

(MEN) WHAT HAPPENS IF I GET AROUSED?

Don’t worry, it can happen. Our experts understand and will give you a moment to compose yourself.

CAN I GET A WAX IF I HAVE AN STI OR UTI?

For hygiene and infection control we cannot wax you with an STI. If you have a UTI we recommend you wait until it’s cleared as any activity in the area can cause further irritation.

CAN I BRING A FRIEND WITH ME?

You are more than welcome to bring a friend with you but we would ask them to wait for you at the reception on the ground floor or in a nearby cafe.

SUNBEDS AND WAXING

We ask our clients not use sunbeds for 1 week prior to their waxing appointment and to also avoid going for a sunbed for 3 days after their waxing appointment. This is a precautionary measure because the skin may retain heat from the sunbed and waxing over the area could cause the skin to lift or peel.

ARE THERE AGE RESTRICTIONS FOR WAXING?

We do have some age restrictions on some of our treatments:

Hollywood & Brazilian wax: 18+

All other waxing services: 16+

Eyebrow waxing (including tint): 16+ (parental consent must be given and they must be present at the first appointment)

CAN I CALL TO ASK SOME QUESTIONS IN PRIVATE?

Absolutely. And there are no silly questions. You can email/ DM us on Instagram as many times as you like with as many questions as you like.

I’VE HAD A BAD WAXING EXPERIENCE IN THE PAST, HOW WILL DEIA BEAUTY BE ANY DIFFERENT?

Unfortunately this is quite common in the industry and we often have customers who have been disappointed in the past. We are proud to say that nobody has ever felt the need to go anywhere else after finding us! Our team are professionally trained, our customers are the number one priority, and our treatments are second to none.

DO YOU DO HOME/LOCATION VISITS?

Home/Location visits are available by request. For more informatiom please email Hello@deiabeautylondon.com .

Do I need a patch test?

Patch tests are recommended but not required. Patch tests must be booked at least 48h before the chosen treatment.

Can I wear contact lenses if having a lash treatment?

If you wear contact lenses you must remove them before the start of your treatment. This is for your safety. Please remember to bring suitable storage for them or bring your glasses just in case.

Can I have Lash Lift (perm) treatment if I am pregnant?

Due to changes in hormones in pregnancy, we recommend not having this treatmetnt without written consent from your doctor.

Do lash treatments damage your eyelashes?

Lash treatments do not damage your eyelashes, provided that the client follows the correct after care guide provided by their chosen therapist.

What are the aftercare steps for Lash Lift/ Brow Lamination?

Do not get your lashes/brows wet for the first 24 hours after the treatment.

You can apply make up 24 hours after the treatment- but with these treatments you wont have too!!

Keep your lashes and brows nourished with oils such as Vitamin E Oil.

I think I've had an allergic reaction, what should I do?

Signs of an allergic reaction are redness, swelling, itching, burning and pain in the eye.

If you think you are experiencing a reaction, we recommend contacting medical assistance – do not wait.

It is key that prior to any treatment is performed that you follow the pre-treatment procedure and patch test provided by your technician to prevent the risk of an allergic reaction.