Question 1

Full List Of Ingredients

Accepted Answer

Aqua/Water, Sodium Glycolate, Glycolic Acid, Cetearyl Olivate, Pentylene Glycol, Cyclopentasiloxane, Isohexadecane, Sorbitan Olivate, Tetrahexyldecyl Ascorbate, Glycerin, Ceresin, Glycol Palmitate, Butylene Glycol, Niacinamide, Squalane, Methyl Gluceth-20, Ethyl Lactyl Retinoate, Palmitoyl Tripeptide-1, Palmitoyl Tetrapeptide-7, Ceramide NP, Hyaluronic Acid, Ubiquinone, Tocopherol, Bisabolol, Tocopheryl Acetate, Superoxide Dismutase, Butyrospermum Parkii (Shea) Butter, Allantoin Glycyrrhetinic Acid, Sodium PCA, Panthenol, Camellia Sinensis Leaf Extract, Portulaca Oleracea Extract, Linoleic Acid, Cholesterol, Linolenic Acid, Magnesium Aluminum Silicate, Dimethyl Isosorbide, Dimethicone, Glyceryl Stearate, PEG-100 Stearate, Steareth-2, Hydroxyethylcellulose, Acacia Senegal Gum, Xanthan Gum, Hydrated Silica, Carbomer, Polysorbate 20, Tromethamine, Disodium EDTA, Ethylhexylglycerin, Phenoxyethanol, Titanium Dioxide (CI 77891).

Question 2

Key Ingredients

Accepted Answer

AlphaRet: a unique combination of a retinoid and an AHA (lactic acid).  Glycolic Acid: helps retexturize and enhances performance of AlphaRet.   Targeted Peptide Blend: helps smooth the appearance of wrinkles, skin firmness and resiliency.  Ultra Hydrating Blend of Ceramides, Squalane, Niacinamide and Hyaluronic Acid: helps to counteract dryness, providing hydration and moisture.   Allantoin Glycyrrhetinic Acid, Bisabolol, and Green Tea Extract: ingredients with calming properties that also help reduce the appearance of redness.   Vitamins C & E and CoEnzyme Q10: provide antioxidant protection.

Question 3

When to use it

Accepted Answer

PM

Question 4

How To Use

Accepted Answer

Apply a thin layer all over the face, avoiding the eye area.

Question 5

Virtual Consultation

Accepted Answer

Not sure where to start? I get it. When tackling your skincare goals, it can be a lot to take in. This is where your skincare journey begins. Consultations allows me to assess your skin, find out your concerns and goals before getting started. This is a great way to get a feel of how I work before any in-person treatment.  Skincare can be purchased on the call to start a journey ASAP. The cost of the consultation can be redeemed against any facial package when booked within 30 days of your initial consultation.  30 Mins | £40

Question 6

Microneedling

Accepted Answer

Microneedling is an advanced treatment for a number of skin concerns such as skin rejuvenation, acne scars, enlarged pores, fine lines and wrinkles. Micro channels are created in the skin to encourage your skin to produce more collagen and heal faster.  1-2 sessions will produce a health glow. 4-6 sessions are recommend to see enhanced results for those with scarring, pigmentation, fine lines and wrinkles.  This treatment is NOT suitable for those who: - Are pregnant/ breast feeding  - On acne medication - Accutante etc - Those with active acne. ( 1-3 spots here and there is fine. Please send us a photo if not sure)  Includes : Double Cleanse Skin Prep Microneedling Hydrating Serum Cooling Mask LED Light Therapy SPF  60 Mins | £220

Question 7

The Self Care Hour Aqua Facial

Accepted Answer

If you want the FULL Aqua Facial Experience! Suitable for all skin types. Improves skin texture, blood circulation for glowing skin whilst having a thorough deep clean. Includes: Double Cleanse Aqua Deep Clean and Extractions Aqua Peel and Ultra Sonic Scrub Aqua Radio Frequency Hydrating Mask Aqua Hydrating Solution Aqua Ultra Sound Therapy Aqua Cold Hammer Massage Moisturise SPF 60 Mins | £120.00

Question 8

So Fresh So Clean Aqua Facial

Accepted Answer

A quick deep clean for fresh glowing skin. Suitable for those who have little to no congestion. Includes: Double Cleanse Aqua Deep Clean and extractions Aqua Peel and Ultra Sonic Scrub Aqua Hydrating Solution Moisturise SPF 30 Mins | £100.00

Question 9

I Want It All Aqua Facial

Accepted Answer

For those who want the full Aqua Facial experience with added relaxation! Suitable for all skin types. Improves skin texture, blood circulation for glowing skin whilst having a thorough deep clean. Perfect for a big event, brides to be or if you simply want to pamper yourself. You deserve it! Includes: Double Cleanse Aqua Deep Clean and Extractions Aqua Peel and Ultra Sonic Scrub Aqua Radio Frequency 24K Gold Jelly Mask Shoulder Massage Aqua Hydrating Solution Aqua Ultra Sound Therapy LED Light Therapy Aqua Cold Hammer Massage Moisturise SPF Extras include: A shoulder massage 24K Gold Jelly mask LED Light therapy 90 Mins | £140.00

Question 10

Acne? I don't know her

Accepted Answer

Question 11

Bacne? I don't know her either

Accepted Answer

Question 12

DB Bespoke Facial

Accepted Answer

Not sure what facial to go for? Let me design one just for you!   I will analyse your skin and listen to your skin concerns to create a bespoke facial for your skin needs!  Suitable for all skin types.  60 Mins | £110.00

Question 13

Mother Nature

Accepted Answer

A pregnancy safe facial for those who are pregnant or breastfeeding. A Super relaxing facial.  Includes:  -Double Cleanse -Steam  -Extractions -Jelly Mask -Amethyst Eye Mask -Shoulder Massage -Moisturiser -SPF  60 Mins - £100

Question 14

Golden Hour Facial

Accepted Answer

Question 15

Skin Revival Facial

Accepted Answer

Question 16

Opulence The Ultimate Facial

Accepted Answer

Question 17

DB Facial Packages

Accepted Answer

Question 18

Facial Add Ons

Accepted Answer

Dermaplaning (Add On) A perfect add-on to any facial. Removes peach fuzz, dirt and dead skin cells to improve skin texture. Amazing to help create flawless finish when wearing make-up!. 10 Mins | £15.00                                                               24K Gold Jelly Mask (Add On) Add on to your chosen facial. This mask is Vegan Friendly. 10 Mins | £15.00                               High Frequency (Add On) 10 Mins | £12.00                                                               LED Light Therapy (Add On) 10 Mins | £15.00               Collagen Mask (Add On) 10 Mins | £15.00

Question 19

Chemical Peel Packages

Accepted Answer

Question 20

Acne Bootcamp Peel

Accepted Answer

A Light chemical peel to rejuvenate your skin with little downtime! The PURE peel stimulates cell renewal and is suitable for treating acne, blackheads, comedones and the improvement of skin texture. It helps keep pores clean and unclogged and has keratolytic, anti-blackhead, anti-inflammatory and antiseptic properties.  Suitable for: Inflammatory and non-inflammatory acne Blackheads and comedones Rough texture, fine lines and wrinkles Enlarged pores  This peel is NOT suitable for Asian/Black skin tones.  I recommend choosing the Bio peel for best results. *  Facial Includes: Double Cleanse Chemical Peel Tone Hydrating Sheet Mask Moisturiser SPF 45 Mins | £100.00

Question 21

Bio/Green Peel – FACE

Accepted Answer

Bio peeling (Green peel) Spirulina resurfacing therapy. This treatment is a skin resurfacing peel, packed with spirulina and algae to detoxify and clean the skin to the deepest layers. Ideal to treat oily, combination, dull, blocked skin and acne. This treatment is a deep resurfacing and involves the skin to peel for a few days. This peel is NOT suitable if : You are pregnant/breastfeeding Have heart complications Prone to Keloid scarring Currently using or have used accutane/roaccuntane in the last 6 months. MUST NOT HAVE USED BHA/AHA OR EXFOLIATING INGREDIENTS IN THE PAST 7 DAYS*"  60 Mins | £150.00

Question 22

Glow Up Peel

Accepted Answer

A Light chemical peel to rejuvenate your skin with little downtime! The GLOW Peel stimulates cell renewal, inhibits melanin synthesis, brightens the skin, evens out discolouration and is safe to use on all Fitzpatrick skin types - Including Asian and Black skin tones. This peel contains nut extract* Suitable for: Photo damaged skin Hyperpigmentation Melasma (darkening of the skin) Rough texture, fine lines and wrinkles Enlarged pores, dull, sallow skin color Ageing skin Facial Includes: Double Cleanse Chemical Peel Tone Hydrating Sheet Mask Moisturiser SPF 45 Mins | £100.00

Question 23

Bio/Green Peel - 1 BODY AREA

Accepted Answer

Bio peeling (Green peel) Spirulina resurfacing therapy. This treatment is a skin resurfacing peel, packed with spirulina and algae to detoxify and clean the skin to the deepest layers. Ideal to treat oily, combination, dull, blocked skin and acne. This treatment is a deep resurfacing and involves the skin to peel for a few days. This peel is NOT suitable if : You are pregnant/breastfeeding Have heart complications Prone to Keloid scarring Currently using or have used accutane/roaccuntane in the last 6 months. PLEASE STOP USING BHA/AHA OR EXFOLIATING INGREDIENTS 7 DAYS PRIOR TO YOUR PEEL." 60 Mins | £180.00

Question 24

Pro Age Peel

Accepted Answer

A Light chemical peel to rejuvenate your skin with little downtime! The REFRESH peel has a strong anti-aging effect on the skin. It strengthens the skin and stimulates collagen synthesis. Suitable for: Ageing skin Photo damaged skin Rough texture, fine lines and wrinkles Enlarged pores, dull, sallow skin colour This peel is NOT suitable for Asian/Black skin tones. I recommend choosing the Bio peel for best results. Facial Includes: Double Cleanse Chemical Peel Tone Hydrating Sheet Mask Moisturiser SPF 45 Mins | £100.00

Question 25

I'm not sure what facial to choose?

Accepted Answer

No problem! Choose the bespoke facials and I will customise your facial based on your skin goals and concerns on the day. After your facial we will make a plan on future facials/ treatments to reach your goals.

Question 26

Do you do facial packages?

Accepted Answer

Yes! We do package of 4/6 sessions. Please clcik the packages button on the booking page for a full list of prices.

Question 27

I'm Pregnant, Can I still have a facial?"

Accepted Answer

Yes you can! Choose the MOTHER NATURE facial which is safe if pregnant or breastfeeding.

Question 28

How long after a facial can I wear make up?

Accepted Answer

Give your skin 24 hours make up free time to allow your skin to breathe and absorb the professional products for optimum results.

Question 29

I've got a big event! How long before my event should I have a facial?

Accepted Answer

I would say 7 days before is a good time. If its before a wedding and you struggle with acne/scarring I would say to start your facial journey at least 3 months before your wedding.

Question 30

Ingrown Hair Packages

Accepted Answer

Hollywood/Brazilian Wax + Under Arm + Full Leg + Ingrown Hair Treatment  1 Session | £190.00 4 Sessions | £650.00

Question 31

Waxing Packages

Accepted Answer

Question 32

Ingrown Hair Services

Accepted Answer

Ingrown Hair Treatment Only 30 Mins | £90.00                               Hollywood/Brazilian Wax + Ingrown Hair Treatment 60 Mins | £120.00                                                            Hollywood/Brazilian Wax + Under Arm + Full Leg + Ingrown Hair Treatment 100 Mins | £190.00

Question 33

Ladies Intimate Waxing

Accepted Answer

Hollywood/Brazilian Wax 20 Mins | £50.00  Hollywood/Brazilian + Underarm 30 Mins | £60.00  Hollywood/Brazilian + Inside Thigh 30 Mins | £62.00  Hollywood/Brazilian + Lower Leg 40 Mins | £67.00  Hollywood/Brazilian + Lower Leg + Under Arm 50 Mins | £85.00  Hollywood/Brazilian + Inner Thigh +Lower Leg + Under Arm 60 Mins | £95.00  Hollywood/Brazilian + Full Leg 60 Mins | £88.00  High Bikini + Brow Wax 30 Mins | £45.00  High Bikini Wax + Under Arm 30 Mins | £48.00  High Bikini + Inside Thigh 30 Mins | £50.00  High Bikini + Lower Leg 40 Mins | £53.00  High Bikini + Full Leg 60 Mins | £73.00   Inside Buttocks 10 Mins | £20.00  Full Buttocks 20 Mins | £35.00

Question 34

Ladies' Facial Waxing

Accepted Answer

Brow Wax 15 Mins | £20.00  Upper Lip Wax 5 Mins | £12.00                                                  Chin Wax             5 Mins | £12.00                                                  Full Face Wax 15 Mins | £30.00

Question 35

CAN I GET AN INTIMATE WAX IF I HAVE MY PERIOD ?

Accepted Answer

You can get waxed while on you menstrual cycle- (You MUST have a tampon or a  moon cup in), If you choose not to wax on on your menstual cycle please plan your appointments accoringly. If your cycle is unpredictable, please wait to schedule untill after it is done to avoid having to cancel.

Question 36

WHAT POST WAX CARE IS RECOMMENDED?

Accepted Answer

Moistuirse your skin daily, 3 days after your wax you can begin to exfoliate 2-3 times per week.

Question 37

CAN I KEEP MY UNDERWEAR ON WHILST GETTING AN INTIMATE WAX?

Accepted Answer

We ask you to remove all underwear for intimate waxing. It helps our experts to give you the best service without leaving any strays behind! Don’t worry, we’ve seen it all! Our focus is providing the best experience possible.

Question 38

WHAT HEALTH CONDITIONS SHOULD I NOTIFY YOU OF BEFORE MY WAX?

Accepted Answer

Please let your therapist know of pregnancy, any medication or any sensitivities that can arise from: sunburn, the use of accutane, roaccutane, retinol, acids, AHAs, and peels.

Question 39

HOW LONG WILL A WAX LAST?

Accepted Answer

You should have a couple of totally hair-free weeks before you start to see any regrowth. The regrowth will be minimal compared to shaving and shouldn’t need another wax until week 4/5.

Question 40

ARE THERE AGE RESTRICTIONS FOR WAXING?

Accepted Answer

We do have some age restrictions on some of our treatments: Hollywood & Brazilian wax: 18+ All other waxing services: 16+  Eyebrow waxing (including tint): 16+ (parental consent must be given and they must be present at the first appointment)

Question 41

SUNBEDS AND WAXING

Accepted Answer

We ask our clients not use sunbeds for 1 week prior to their waxing appointment and to also avoid going for a sunbed for 3 days after their waxing appointment. This is a precautionary measure because the skin may retain heat from the sunbed and waxing over the area could cause the skin to lift or peel.

Question 42

DOES IT HURT?

Accepted Answer

It’s not completely painless, but our highly trained experts do everything they can to ensure the most pain-free experience possible. Any discomfort is only momentary and you will not leave the salon in any pain whatsoever.

Question 43

HOW OFTEN CAN I GET A WAX?

Accepted Answer

The ideal hair length for a wax is 6mm, about as long a a rice grain! Most people will go 4-6 weeks between waxes.

Question 44

WILL I BLEED?

Accepted Answer

At times you might notice a tiny amount of blood spotting on the skin, this is only because the hair has been pulled out properly from the root. You will not continue to bleed after your treatment.

Question 45

CAN I BRING A FRIEND WITH ME?

Accepted Answer

You are more than welcome to bring a friend with you but we would ask them to wait for you at the reception on the ground floor or in a nearby cafe.

Question 46

WHAT SHOULD I AVOID AFTER MY WAX?

Accepted Answer

We recommend for the first 24 hours avoiding any excess heat or friction. Do not exfoliate or use any creams that weren’t recommended by us until day 3.

Question 47

I’VE HAD A BAD WAXING EXPERIENCE IN THE PAST, HOW WILL DEIA BEAUTY BE ANY DIFFERENT?"

Accepted Answer

Unfortunately this is quite common in the industry and we often have customers who have been disappointed in the past. We are proud to say that nobody has ever felt the need to go anywhere else after finding us! Our team are professionally trained, our customers are the number one priority, and our treatments are second to none.

Question 48

WHAT’S THE DIFFERENCE BETWEEN 'HOT WAX' & 'STRIP WAX'?

Accepted Answer

With HOT WAX a layer of wax is applied, this semi-hardens and is then removed in a quick smooth action against the direction of hair growth. This method is recommended for less breakage and therefore longer re-growth periods and less ingrowns. It also promotes skin hydration and is highly recommended for sensitive areas like the bikini line. Strip wax/ warm wax is appied the same way as hot wax but is removed with a paper strip.

Question 49

CAN I CALL TO ASK SOME QUESTIONS IN PRIVATE?

Accepted Answer

Absolutely. And there are no silly questions. You can email/ DM us on Instagram as many times as you like with as many questions as you like.

Question 50

CAN I GET A WAX WHEN I AM PREGNANT?

Accepted Answer

Yes absolutely - just please let us know in advance so that we can allocate a longer booking to ensure our experts have more time to be extra gentle.

Question 51

SHOULD I TRIM BEFORE MY APPOINTMENT?

Accepted Answer

The ideal length for a wax is 6mm-1cm. If you haven’t had a wax in a while, and your hairs are quite long, we would ask for you to trim ahead of your appointment to roughly 1cm in length.

Question 52

CAN I REQUEST WHICH WAX I WANT MY THERAPIST TO USE?

Accepted Answer

Your therapist will assess your hair and skin type and make a recommendation as to which wax should be used. We would advise you to trust their expertise, but you are welcome to choose another option.

Question 53

WHY DEIA BEAUTY?

Accepted Answer

At Deia Beauty we are specialists in waxing. Rigorous training and professional customer service are what sets us apart from the rest!

Question 54

CAN I GET A WAX IF I HAVE AN STI OR UTI?

Accepted Answer

For hygiene and infection control we cannot wax you with an STI. If you have a UTI we recommend you wait until it’s cleared as any activity in the area can cause further irritation.

Question 55

(MEN) WHAT HAPPENS IF I GET AROUSED?

Accepted Answer

Don’t worry, it can happen. Our experts understand and will give you a moment to compose yourself.

Question 56

HOW LONG DOES WAXING TAKE?

Accepted Answer

Most individual areas take approximately 30mins for the entire treatment including consultation. If you are having more than one area treated it will take a little longer.

Question 57

WHAT IS THE IDEAL WAY TO PREPARE FOR MY WAX?

Accepted Answer

To ensure the best wax possible please exfoliate the area the day before. No shaving for 2-3 weeks prior. Ideal hair length is between 6mm-1cm. If your hair is longer than this please do trim it down ahead of your appointment.

Question 58

DO YOU DO HOME/LOCATION VISITS?

Accepted Answer

Home/Location visits are available by request. For more informatiom please email Hello@deiabeautylondon.com .

Question 59

Eyebrow Services

Accepted Answer

Patch Test (Lash Lift /Tinting/ Brow Lamination) 10 Mins | £20.00  Brow Wax  15 Mins | £20.00  Brow Tint Only 10 Mins | £20.00                                                                Brow Wax And Tint 30 Mins | £35.00                                                                Brow Wax And Tint + Eyelash Tint  30 Mins | £45.00                VEGAN|Brow Lamination (Brow wax + optional tint included) 40 Mins | £80.00                                                                VEGAN| Brow Lamination + Lash Lift (Wax and Tint Optional) 110 Mins | £140.00

Question 60

Eyelash Services

Accepted Answer

Question 61

Brow/Lash/Wax Packages

Accepted Answer

Hollywood/Brazilian + Brow Wax | VEGAN 50 Mins | £60.00 Hollywood/Brazilian + Brow Lamination| VEGAN 70 Mins | £120.00                                                                            Hollywood/Brazilian + Lash Lift ( Optional Tint) 90 Mins | £120.00 Hollywood/Brazilian + Lash Lift ( Optional Tint) 90 Mins | £120.00 Hollywood/Brazilian Wax + Brow Lamination and Lash Lift Combo  130 Mins | £190.00

Question 62

I think I've had an allergic reaction, what should I do?"

Accepted Answer

Signs of an allergic reaction are redness, swelling, itching, burning and pain in the eye. If you think you are experiencing a reaction, we recommend contacting medical assistance – do not wait. It is key that prior to any treatment is performed that you follow the pre-treatment procedure and patch test provided by your technician to prevent the risk of an allergic reaction.

Question 63

Can I have Lash Lift (perm) treatment if I am pregnant?

Accepted Answer

Due to changes in hormones in pregnancy, we recommend not having this treatmetnt without written consent from your doctor.

Question 64

What are the aftercare steps for Lash Lift/ Brow Lamination?

Accepted Answer

Do not get your lashes/brows wet for the first 24 hours after the treatment. You can apply make up 24 hours after the treatment- but with these treatments you wont have too!! Keep your lashes and brows nourished with oils such as Vitamin E Oil.

FAQ'S